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How it works in practice
WhatsApp, SMS, email, Instagram and Facebook comments, TikTok comments, LinkedIn comments, X mentions and DMs — all of it lands in one place, already sorted by what it is and what needs to happen next.
What you can do
- Answer everything from one screen
No more checking nine apps before bed. Every channel's replies are already here, already prioritised.
- Let AI do the triage, not the talking
Hot leads get an instant first reply. Complaints and objections always go to a person.
- See what needs you
The Command Center surfaces escalations and anything waiting on a human decision.
- Work as a team
Assign conversations, share message templates, and set notification preferences per person.
How it fits
The inbox is where broadcasting comes home. Every classified reply attaches to a contact in the CRM — building the Contact 360 view automatically.